Accessibility
1. Accessibility Commitment
Crown Rides Alicante is committed to ensuring that everyone, regardless of ability, can easily access and use our website and services.
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 and relevant European and Spanish accessibility regulations to provide an inclusive experience for all users.
2. Scope of This Statement
This Accessibility Statement applies to the website https://www.crownridesalicante.es.
It covers all public pages, booking systems, and digital services provided through our platform, including desktop, tablet, and mobile access.
3. Level of compliance
This site is built to WCAG 2.1 Level AA.
Every release verifies all 56 pages automatically: colour contrast measured against the AA threshold, alternative text on every image, correct heading order, and every internal link resolved.
These are automated checks. They do not replace testing with people who use assistive technology, which remains the real measure.
4. Known limitations
Some embedded third-party content — in particular the Google map and the PayPal checkout — is outside our control and may not reach the same standard.
Every function that depends on them has an alternative: you can book by phone or WhatsApp, and pay the chauffeur directly.
5. Feedback & Contact Information
If you experience any accessibility issues, please contact us:
Governing version: this English text is the version of record. A Spanish translation is published at /es; if the two ever disagree, this one governs.
Email: booking@crownridesalicante.es
Phone: +34 666 334830
Support Hours: 24/7
We aim to respond to accessibility-related requests within 7 working days.
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